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Community FAQ

FAQ regarding Creator Community programs and resources

  • 34 Posts
  • 72 Replies
34 Posts
Danny Pancratz
Unqork Employee
Danny PancratzDirector of Community
posted in Community FAQ
What's your Community Hub "workflow" ?

We had a great community roundtable last week at Unqork Create, including some great insights on how we can continue to improve our community. (As a reminder, you can always submit ideas for new features and improvements on the Community Hub).  This got me thinking... What’s your Unqork Community “workflow” ?  When you visit Community Hub, what’s your default behavior?How often do you visit? Often or just when you have a question? How do you monitor new questions? Do you subscribe to emails for the forum, click into the forum and view the feed, use the home page, or something else?  How do you monitor new ideas? And how often? As always with our Questions of the week, you’ll earn an extra 15 points (18 total) for replying to this conversation within the first week it’s up. 

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MahantaSasmita
Danny Pancratz
Unqork Employee
Danny PancratzDirector of Community
posted in Community FAQ
What should be the focus of our next Hackathon?

Last week we wrapped up our second Unqork Community Hackathon:  We have focused each of our Hackathons around exploring a specific feature set. First, Marketplace accelerators and, most recently, the enhanced grid system. We’re preparing to launch our next Hackathon within the next 1-2 weeks. And while we have an idea of some newer functionality to feature, we’d love to hear your thoughts! What functionality would you like to explore in your hackathon builds or learn from others who participate? 

1924
Danny Pancratz
Unqork Employee
ShishupalKumar
ShishupalKumarAssociate Configurator
posted in Community FAQ
Thanks to Unqork Community

We all are really thankful to whole Unqork Team and Unqork Professionals for their care and support.They are publishing many articles for our support.Regards,Shishupal

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ShishupalKumar
The Unqork Team
The Unqork Team
published in Community FAQ
Best Practices for Q&A

Our Unqork Community facilitates best in class Q&A, averaging a >99% reply rate and >80% answer rate over the past 2+ years. However, how quickly you receive a solution can depend on how you ask your question. In this article…Use a descriptive title Provide a detailed description Share a POC in the Community Collaboration workspace (Training environment)  Choose the right forum  Mark the answer Don’t delete your question, share the answer! Tip: Avoid weekends (if you can) Use a descriptive title Pose your title as a question. Use keywords specific to the question, like product features or components. Examples:Good: “What does the Editable Output Type in the Decisions component do?” Bad: “Decisions component” is a vague and incomplete title. These guidelines from StackOverflow are good to consider: Write a title that summarizes the specific problemThe title is the first thing that potential answerers will see. If your title isn't interesting, they won't read the rest. Also,

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The Unqork Team
A
Anonymous
 Community FAQ
Correct way to access community

I have used two different environments (training and client) to access community and added questions/solutions in both the accounts. How can I merge both in one? and going forward should I always use training environment to access community/forum?

2663
Shivangi Pathak
SME + Professional Configurator
R
RJavierCreator
 Community FAQ
Ability to create a Favorite List in the Community Hub

I will like to be able to create a personalized favorite list of any post found in the Community Hub in order to easily refer back to the posts.

2161
Danny Pancratz
Unqork Employee
The Unqork Team
The Unqork Team
published in Community FAQ
Enhancement Ideas FAQ

In this articleHow do I request a new feature for the Unqork platform? What happens after I submit an idea? Who can submit ideas? Can I see and upvote other ideas? I just submitted an idea! When will it be implemented? What if I have questions or updates about my idea? How do I know if my idea has been implemented? How do I submit ideas for the Unqork Community Hub?How do I request a new feature for the Unqork platform? Fill out the form at community.unqork.com/ideas. You can find this via the Enhancement Ideas quick link on the Community Hub home page or via the Community dropdown menu in navigation. This form (new as of July 2023) guides you through providing all the information our teams will need to understand and consider your idea. It’s a best practice to be clear, detailed, and thorough when filling out the fields; incomplete information   What happens after I submit an idea? You should see a confirmation message at the top of the screen.  Confirmation message  The Idea is

5690
The Unqork Team
The Unqork Team
The Unqork Team
published in Community FAQ
Customize Your Experience on the Unqork Community: How to Update Your Profile, Settings, Notifications, and EmailsFAQ

You customize your experience on the Unqork Community in five primary ways.Edit Profile Image General Settings Notifications Email Notifications Notification Center Following Posts Auto-Follow Options Following Forums Other Email Subscriptions Updates Events These are found when you click Edit Profile & Settings in the Profile Dropdown Menu in the upper right corner of any page on the community. Profile Dropdown MenuEdit Profile ImageFirst, you will land on the Edit profile page, where you can upload a new Profile Image or update information on your account. (Note: All profile fields are private and visible only to the community team.) General SettingsDisplay Badges: If you select Yes, the badges you earn will show on your profile page, as well as on a small profile preview when users hover over your profile image.   Display Level: If you select Yes, your current level will show on your profile and next to your username when you post. It reflects your expertise from Academy an

4470
The Unqork Team
Colton B
(No longer Active)
Colton BFormer Community Manager
 Community FAQ
What if my question is not already on The Community Hub?

What if my question is not already on The Community Hub? 

10410
Emet O
(No longer Active)

What Makes a Good Post?


Titles that are detailed, but not too long.

  • Bad: "Number component doubt"
  • Good: "What is the highest number that the number component can support?"

Details that include all relevant context.

  • Clearly describe your desired result.
  • Provide screenshots or sample data.
  • Add reproducible steps or share a POC.
  • Specify relevant features or components.
  • Do not share private information or data.

Include Unqork-specific Keywords

  • Components, Features, Runtime, etc.
  • Include in Title, Details, and Tags
  • Best Practice: Ask questions with Unqork context (rather than listing requirements).
More Best Practices for Q&A here

Link to posting guidelines
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